Srinagar, Aug 13: In a major step to curb the increasing number of spam calls, Telecom Regulatory Authority of India (TRAI) has mandated all Access Service Providers to stop voice promotional calls whether pre-recorded or computer generated or otherwise from all Unregistered Senders or Telemarketers (UTMs) using SIP/PRI or other telecom resources under Telecom Commercial Communication Customer Preference Regulations, 2018 (TCCCPR-2018).
TRAI in this regard have issued directions to the Access Service Providers stating that all promotional voice calls from the unregistered Senders/Unregistered Telemarketer (UTMs) using Telecom Resources (SIP/PRI/other telecom resources) shall be stopped immediately; if any unregistered Sender/Unregistered Telemarketer (UTM) is found to be misusing its Telecom Resources (SIP/PRI/other telecom resources) for making commercial voice calls in violation of the regulations resulting into consumer complaints against any one or more number of resource indicators allocated to the Sender.
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Jammu and Kashmir